Customer Care
Products and Ingredients
Are your products truly vegan and cruelty-free?
Absolutely! We are dedicated to cruelty-free practices and use only vegan ingredients. We never test on animals and ensure our products are kind to your skin.
What are the main ingredients in your products?
We use natural ingredients like shea butter, coconut oil, and essential oils. Each product's ingredient list is available on our website for full transparency.
Do you use any artificial dyes?
No, we avoid artificial dyes. Our products only use clays and herbs to achieve its colors.
Are your products suitable for all skin types?
Yes, our products are designed to be versatile and suitable for various skin types. If you have specific concerns, feel free to consult our detailed product descriptions and full ingredients list.
Product Manufacturing
Where are your products made?
All our products are handcrafted in our facility in the United States, ensuring quality and care in every batch.
What is your approach to sustainability in manufacturing?
We prioritize eco-friendly practices, from using sustainable ingredients to minimizing packaging waste. Our goal is to reduce our environmental footprint while providing high-quality products.
Are your products made in small batches?
Yes, we produce our products in small batches to ensure freshness and quality. This approach allows us to maintain a personal touch in every item we make.
Contacting Earthie By Nature
How can I contact customer support?
You can reach our customer support team via email at support@earthiebynature.com or through our contact form on the website. We’re here to help with any questions or concerns.
Do you have a physical store?
At this time, we operate exclusively online to keep our products accessible to a wider audience. We’re working on expanding, so stay tuned for updates!
Can I visit your production facility?
While we don’t offer public tours, we’re happy to share more about our process and values through our behind-the-scenes content on social media and our website.
How do I stay updated on new products and promotions?
Follow us on social media and subscribe to our newsletter to stay informed about new product launches, promotions, and company updates. We love keeping you in the loop!